Business Systems Analyst/Systems Engineer III- ITS
22 hours ago
We are seeking a highly skilled Business Systems Analyst/Systems Engineer III to join our team at Yavapai County Administration. As a key member of our IT department, you will be responsible for analyzing business needs, designing and implementing software systems, and providing technical expertise to support the county's operations.
Key Responsibilities- Analyze business requirements and gather technical specifications to assist departments with software system design, development, procurement, testing, and integration.
- Configure and oversee on-premises solutions and SaaS applications to meet business needs.
- Recommend software upgrades and present new options to meet departmental requirements.
- Monitor application lifecycle, performance, and troubleshoot issues.
- Maintain and support custom software applications in accordance with Yavapai County IT lifecycle management policies and procedures.
- Provide subject matter expertise for new technology projects and convey complex technical information to management and departmental customers.
- Deliver service excellence through effective communication and coordination with stakeholders.
- Create effective service support metrics and Key Performance Indicators (KPIs) for all services and internal staff.
To be successful in this role, you will need:
- Direct experience in Business Process Analysis (BPA), Business Process Reengineering (BPR), ServiceNow Administration, M365, PowerShell, HTML, CSS, JavaScript, Microsoft DevOps, Visual Studio, C#, VB, ASP.Net, MVC, SSIS, SSRS, Structured Query Language (SQL), SQL Server Management Studio (SSMS), and IIS support.
- Strong analytical and problem-solving skills, with the ability to communicate complex technical information to non-technical stakeholders.
- Excellent communication and interpersonal skills, with the ability to work effectively with departmental customers and management.
As a Business Systems Analyst/Systems Engineer III at Yavapai County Administration, you will have the opportunity to work on a wide range of projects, develop your technical skills, and contribute to the success of our organization.
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