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Client Relations Specialist

2 months ago

Greer, United States Weed Man - Greenville Full time
Job Title: Dual Role Specialist: Recruitment & Customer Service

Job Summary: We are looking for a dynamic individual to integrate our recruitment and customer service functions. This position requires a combination of discretion, efficiency, and interpersonal abilities, ensuring that both our clients and prospective employees receive exceptional assistance.

Key Responsibilities:
  • Recruitment:
    • Act as the primary point of contact for job candidates, offering information, coordinating interviews, and overseeing the recruitment workflow.
    • Uphold confidentiality concerning pre-employment data and candidate details.
  • Customer Service:
    • Manage a significant volume of customer inquiries with professionalism, striving for prompt resolution of issues.
    • Effectively communicate with various departments to ensure customer concerns are addressed appropriately.
  • Administrative Support:
    • Utilize various software tools for data management, including CRM systems and HR databases.
    • Ensure accuracy in customer and applicant records.
    • Perform data entry tasks with meticulous attention to detail.
    • Assist with additional administrative tasks as required.

Requirements:
  • Experience:
    • Demonstrated experience in customer service, showcasing the ability to engage effectively with diverse groups.
  • Skills:
    • Outstanding organizational skills with the capacity to prioritize tasks in a fast-paced environment.
    • Strong computer proficiency, with intermediate knowledge of software typically used in HR and customer service.
    • Excellent written and verbal communication abilities.
    • Proactive problem-solving mindset with minimal supervision.
  • Qualifications:
    • Valid driver's license and dependable transportation.
    • Willingness to undergo a pre-employment background check and drug screening.