Relationship Banker II

20 hours ago


Des Moines, Iowa, United States Bankers Trust Full time
Job Summary:

The Relationship Banker II is a key role in providing personalized customer service to clients. This position requires strong communication skills to engage customers in conversation, understand their banking needs, and assist in opening new accounts and maintaining existing deposit/loan relationships.

Key Responsibilities:
  • Provides personalized customer service, building relationships with clients and providing solutions to their financial needs.
  • Opens new accounts, processes deposits, withdrawals, transfers, loan payments, cashier's checks, foreign currency requests, and other transactions accurately and timely.
  • Processes loan applications accurately and timely.
  • Identifies customer needs and provides information on products and services that meet those needs.
  • Cross-sells bank products and services that meet customers' needs.
  • Monitors customer activity for suspicious and fraudulent activity.
  • Refers customers to Bank business partners who are able to provide solutions for their financial needs.
  • Maintains essential controls and safeguards while opening and closing the branch.
Requirements:
  • High school diploma or GED preferred.
  • 4-6 years of experience in retail banking, with at least three years in a customer contact position with an emphasis on sales of products and services.
  • At least three years of underwriting/loan decision experience.
  • Proven sales record/business development experience required.
  • Notary Public certification within 30 days required.
  • Signature Medallion within 90 days required.
Benefits:
  • Group Health, Dental, and Vision Insurance.
  • Generous Paid Time Off (PTO).
  • Volunteer Time Off (VTO).
  • 401(k) plan with lucrative company match.
  • Tuition assistance.
  • Company Paid Life Insurance.
  • Paid Parental Leave.
  • Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them.
  • Team Member Banking - a suite of products and services with special benefits for employees.
Work Environment:

This position will be onsite.

Bankers Trust is an Affirmative Action/Equal Opportunity Employer, committed to diversity and inclusion.


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