Senior Systems Engineer

1 month ago


Boston, Massachusetts, United States CPS Insurance Services Full time
Job Title: Systems Engineer

We are seeking a highly skilled Systems Engineer to join our team at CPS Insurance Services. As a key member of our technical team, you will play a critical role in supporting our growing client community.

Key Responsibilities:
  • Assist on helpdesk calls and provide technical support to clients
  • Contribute to the maintenance, design, build, and testing of our hosting network
  • Perform remote work at client sites as needed, with occasional travel required
  • Participate in a 24/7 on-call rotation on a periodic basis
Requirements:
  • Knowledge of current networking technologies, including TCP/IP, Routing Protocols, and VPNs
  • Knowledge of Windows operating systems and desktop applications
  • 1-2+ years of direct experience in managing and administering user support and computer systems
  • Excellent written and oral communication skills
  • Strong interpersonal and relationship-building skills, conducive to team development
  • Ability to work independently and as a team
  • Strong technical and troubleshooting skills
Desired Skills:
  • Knowledge of or experience with virtualization and cloud computing technology (VMWare/Citrix)
  • Experience/participation in enterprise technology planning and strategy development
  • Experience with architectures supporting highly available applications
  • Experience with Windows clustering
  • Experience with SQL, Microsoft 365, Exchange, DNS, DFS
Other Requirements:
  • Strong written and verbal communication skills
  • Self-starter, capable of being self-directed and direct others
  • Works well with a team or independently
  • People-oriented, customer-focused
  • Professional in appearance, demeanor, and delivery
  • U.S. Citizenship or Permanent Resident status required for employment


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