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Director of Application Engineering

2 months ago

Windsor, Connecticut, United States Tsugami America Full time
About the Role

We are seeking a highly skilled and experienced Director of Application Engineering to lead our engineering team at Tsugami America. As a key member of our leadership team, you will be responsible for driving the development and implementation of our engineering strategy, ensuring the delivery of high-quality products and services to our customers.

Key Responsibilities
  • Lead the engineering team to achieve company objectives and implement critical initiatives.
  • Develop and manage the team's time and schedule to ensure effective resource allocation and productivity.
  • Ensure customer commitments are met and deliver exceptional customer experience.
  • Collaborate with sales and service departments to resolve customer-related problems and improve customer satisfaction.
  • Develop and coordinate custom demonstrations and turnkey projects to meet customer needs.
  • Develop metrics to measure key data and behaviors that enhance efficiency and effectiveness.
  • Manage and review part processing and cycle time estimates on customer opportunities.
Requirements
  • Bachelor's degree or equivalent experience in Engineering or a related field.
  • 5+ years of proven experience in Engineering Management.
  • Strong project management skills and ability to develop staff.
  • Broad knowledge of the machine tool industry and its applications.
  • Sophisticated knowledge of CNC machine technology and applications.
  • Knowledge of CNC-based controls, especially Fanuc.
  • Solid understanding of CAD/CAM software.
  • Ability to travel throughout the territory on a regular basis.
What We Offer
  • Competitive starting salary.
  • Market-competitive comprehensive health benefits.
  • Paid Time Off and 10 Company Paid Holidays.
  • 401(k) retirement plan with company contribution.
  • Tuition reimbursement.
  • Employee appreciation events and perks.
About Us

Tsugami America is a leading provider of precision machine tools and engineering expertise. We are committed to delivering exceptional customer service and support throughout North America. Our team is passionate about innovation and excellence, and we are seeking a like-minded individual to join our leadership team.