Ford Certified Mobile Service Technician

3 weeks ago


Salem, Virginia, United States Berglund Ford Mazda Full time

Job Summary:

The Berglund Ford Mazda team is seeking a highly skilled Ford Certified Mobile Service Technician to join our team. As a Mobile Service Technician, you will be responsible for providing top-notch repair and maintenance services for Ford vehicles in a mobile setting.

You will travel to customer locations in the Salem, Virginia area to diagnose and repair any issues with their Ford vehicles. This is a full-time, hourly role in the auto industry that requires a skilled individual with knowledge of Ford vehicles and a commitment to providing excellent customer service.

This position offers competitive hourly pay, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, 401k plan, life insurance, paid time off including paid vacation first year and employee discounts on vehicles and services.

Responsibilities:

  • Travel to customer locations within Salem, Virginia to diagnose and repair Ford vehicles
  • Utilize knowledge of Ford vehicles and diagnostic tools to accurately diagnose and troubleshoot issues
  • Perform routine maintenance, recalls and repairs on Ford vehicles, including but not limited to, oil changes, tire rotations, and brake replacements
  • Communicate with customers about repairs and provide detailed explanations of services performed
  • Maintain a clean and organized mobile service vehicle
  • Adhere to all safety guidelines and protocols to ensure a safe working environment
  • Continuously update knowledge of Ford vehicles and attend training as needed

Requirements:

  • High school diploma or equivalent
  • Must be Ford certified with at least 2 years of experience working as a service technician
  • Valid driver's license and clean driving record
  • Good communication and customer service skills
  • Ability to work independently and manage time effectively
  • Flexible schedule to accommodate customer needs, including potentially working evenings and weekends
  • Knowledge of diagnostic tools and equipment
  • Physical ability to lift and move heavy objects repeatedly


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