Ford Certified Mobile Service Technician
3 weeks ago
Job Summary:
The Berglund Ford Mazda team is seeking a highly skilled Ford Certified Mobile Service Technician to join our team. As a Mobile Service Technician, you will be responsible for providing top-notch repair and maintenance services for Ford vehicles in a mobile setting.
You will travel to customer locations in the Salem, Virginia area to diagnose and repair any issues with their Ford vehicles. This is a full-time, hourly role in the auto industry that requires a skilled individual with knowledge of Ford vehicles and a commitment to providing excellent customer service.
This position offers competitive hourly pay, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, 401k plan, life insurance, paid time off including paid vacation first year and employee discounts on vehicles and services.
Responsibilities:
- Travel to customer locations within Salem, Virginia to diagnose and repair Ford vehicles
- Utilize knowledge of Ford vehicles and diagnostic tools to accurately diagnose and troubleshoot issues
- Perform routine maintenance, recalls and repairs on Ford vehicles, including but not limited to, oil changes, tire rotations, and brake replacements
- Communicate with customers about repairs and provide detailed explanations of services performed
- Maintain a clean and organized mobile service vehicle
- Adhere to all safety guidelines and protocols to ensure a safe working environment
- Continuously update knowledge of Ford vehicles and attend training as needed
Requirements:
- High school diploma or equivalent
- Must be Ford certified with at least 2 years of experience working as a service technician
- Valid driver's license and clean driving record
- Good communication and customer service skills
- Ability to work independently and manage time effectively
- Flexible schedule to accommodate customer needs, including potentially working evenings and weekends
- Knowledge of diagnostic tools and equipment
- Physical ability to lift and move heavy objects repeatedly
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