Customer Experience Representative

3 weeks ago


Jacksonville, Florida, United States AlienVault Full time

**Customer Experience Representative**

We are seeking a highly skilled Customer Experience Representative to join our team, responsible for providing exceptional service and support to customers.

**Key Responsibilities:**

  • Deliver outstanding customer service through consultative sales approaches and issue resolution.
  • Work closely with customers to understand their requirements and provide tailored solutions.
  • Maintain a high level of product knowledge to stay up-to-date with new releases and features.

**What We Offer:**

  • A competitive salary range of $14.84 - $17.01 per hour.
  • The opportunity to earn up to $13,700 in commissions per year, based on individual performance.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and tuition reimbursement.
  • The chance to work in a fast-paced environment with opportunities for growth and development.

**Requirements:**

  • Prior retail or customer-facing sales experience is a plus, but not required.
  • A passion for delivering exceptional customer service and building strong relationships.
  • The ability to work a flexible schedule, including weekends, to meet customer needs.


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