Operations Administrator

4 weeks ago


Midland, Texas, United States Federal Express Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Administrator to join our team at Federal Express Corporation. The successful candidate will be responsible for providing clerical and administrative support to various operational areas, including linehaul, records management, quality assurance, and customer service.

Key Responsibilities
  • Provide clerical support to management and operational functions, including data entry, filing, and answering telephone inquiries.
  • Review, research, and enter data into various systems to support functional areas.
  • Compile data and provide regular and ad-hoc reports to management for review and determination.
  • Serve as the first point of contact for customer inquiries and issues, providing professional and effective responses.
  • Assist management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and files for review.
  • Perform records management tasks, including maintenance, destruction, and inventory.
Requirements
  • High School Diploma or equivalent required.
  • Previous clerical or customer service experience preferred.
Preferred Qualifications
  • General business skills, including typing, data entry, and use of phone, copier, and fax.
  • Software skills, including Microsoft Office and web-based applications.
  • Customer service skills necessary to effectively respond to requests.
  • Time management, organizational, and multi-tasking skills to work in a fast-paced environment.
Work Environment

This role is based in a fast-paced operational environment, requiring the ability to work independently and as part of a team. The successful candidate will be required to maintain confidentiality and handle sensitive information with discretion.



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