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HVAC Service Technician
2 months ago
Ace Hardware Home Services is seeking a skilled HVAC Service Technician to join our team. As a Residential Maintenance Specialist, you will be responsible for providing exceptional service to our customers by maintaining, diagnosing, and repairing residential equipment.
Key Responsibilities- Provide efficient and accurate service to customers, ensuring a high level of satisfaction.
- Maintain and repair residential equipment, including traditional forced-air systems, steam, and hot water-based systems.
- Utilize specialized diagnostic tools to balance and solve airflow, fuel, refrigerant, and electrical challenges.
- Maintain required truck inventory to complete all flat-rate repairs.
- Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.
- Assist in the development of junior service technicians.
- Follow all AHHS systems and administrative details as they relate to the service department.
- 3+ years of HVAC service experience preferred.
- EPA Universal Certification preferred.
- Strong knowledge of HVAC industry best practices and building codes.
- Proficient in all aspects of HVAC function.
- Must have a valid driver's license.
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware. We offer a wide range of residential maintenance and home repair services, including plumbing, heating, cooling, electrical, handyman, and painting.
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:
- Incentive/Commission/Bonus opportunities (Based on role / grade level).
- 401(k) retirement savings plan with matching company contributions, eligible on your first day
- Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
- Warehouse Merchandise Discount
- Paid time off & paid holidays (depending on role and month of hire).
- Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others).
- Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
- Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
