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Customer Service Representative
2 months ago
Job Title: Customer Service Associate
About Us:
We are a leading thrift operator with a mission to champion reuse and inspire a future where second-hand is second nature. Our business model is built on purchasing gently-used items from local nonprofit organizations, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse. This approach not only benefits the environment but also provides our nonprofit partners with valuable funding for their community-based programs and services.
Our Brands:
We operate under various brand names, including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.
Job Summary:
As a Customer Service Associate at 2nd Ave Thrift, you will play a crucial role in creating an exceptional experience for our customers, donors, and team members. We are seeking both full-time and part-time Customer Service Associates to join our team.
Key Responsibilities:
- Celebrating Uniqueness: You will work in an inclusive environment where diversity is valued, and every individual has something special to contribute.
- Purpose-Driven Work: You will be part of a company that prioritizes its impact on the planet and local communities.
- Career Growth: With our aggressive store expansion plans, we recognize the importance of investing in the career development of our team members.
What We Offer:
- Comprehensive Onboarding: You will receive thorough training and support from day one.
- Expertise Development: Our in-house training department, Savers University, delivers robust training programs to ensure the growth and development of our team members.
- Benefits Package: We offer a range of benefits, including bundled health plans, company-paid life insurance, programs for smoking cessation and diabetes management, a 401k plan with generous company matching contributions, paid time off, and mental health services.
Join Our Team: If you are passionate about creating a positive impact and are looking for a career that offers growth opportunities, apply now to become a Customer Service Associate at 2nd Ave Thrift.
