Entertainment Center Team Lead

7 days ago


Lake Wylie, United States Lake Wylie Bowl N' Bounce Full time
Job Overview

As a Management and Customer Service Director at Lake Wylie Bowl N' Bounce, you will play a critical role in ensuring seamless operations and delivering outstanding customer experiences. This position requires strong leadership, excellent communication skills, and a passion for delivering exceptional results.

About Our Company

Lake Wylie Bowl N' Bounce is a popular entertainment center catering to families and individuals seeking a fun and engaging atmosphere. Our venue features a range of activities, including bowling, laser tag, and a youth play zone, as well as dining options and beverage services.

Main Responsibilities
  • Lead and manage a team of staff members, providing guidance, coaching, and support to ensure exceptional customer satisfaction.
  • Oversee all operational aspects, including cash handling, inventory management, and facility maintenance.
  • Foster strong relationships with customers, responding promptly to their needs and concerns.
Essential Skills
  • A minimum of 3 years of experience in management or supervisory roles within the service industry.
  • Proven track record of improving customer satisfaction and employee engagement.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.

Estimated Salary: $50,000 - $70,000 per year.


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