Entertainment Center Team Lead
7 days ago
As a Management and Customer Service Director at Lake Wylie Bowl N' Bounce, you will play a critical role in ensuring seamless operations and delivering outstanding customer experiences. This position requires strong leadership, excellent communication skills, and a passion for delivering exceptional results.
About Our CompanyLake Wylie Bowl N' Bounce is a popular entertainment center catering to families and individuals seeking a fun and engaging atmosphere. Our venue features a range of activities, including bowling, laser tag, and a youth play zone, as well as dining options and beverage services.
Main Responsibilities- Lead and manage a team of staff members, providing guidance, coaching, and support to ensure exceptional customer satisfaction.
- Oversee all operational aspects, including cash handling, inventory management, and facility maintenance.
- Foster strong relationships with customers, responding promptly to their needs and concerns.
- A minimum of 3 years of experience in management or supervisory roles within the service industry.
- Proven track record of improving customer satisfaction and employee engagement.
- Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.
Estimated Salary: $50,000 - $70,000 per year.
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