Customer Experience Associate

7 days ago


Toulouges, Occitanie, United States Massage Envy Full time
About Us

Massage Envy is a growing community of professionals dedicated to helping others feel their best. We are committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Compensation & Perks

The estimated annual salary for this position is $45,000 - $60,000, depending on experience. Additionally, we offer a range of perks, including competitive base pay, bonuses, commissions, employer-paid healthcare, and a matching 401(k) plan. You will also enjoy a flexible schedule, in-depth product training, and discounts on all products.

Responsibilities

In this role, you will be responsible for providing exceptional service to our clients and promoting the value of Total Body Care. This includes greeting clients, scheduling appointments, answering phone calls, and addressing client questions and concerns. You will also be responsible for promoting our services and products, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.

Culture & Support

We offer a supportive and caring culture that values individuality and promotes knowledge sharing. Our leadership team is trained to support your success, and we recognize excellence through award programs like Sales Associate of the Year.



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