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Multilingual Customer Service Representative

1 month ago

Boca Raton, Florida, United States The Law Offices of Kanner & Pintaluga P A Full time
Job Overview

Kanner & Pintaluga, a rapidly growing law firm, seeks a highly motivated Receptionist to support our team in Boca Raton, FL.

Key Responsibilities:

  • Answer and transfer incoming calls in a professional and timely manner.
  • Filter calls based on caller needs and transfer accordingly.
  • Utilize our computer/internet system to search for cases and files.
  • Perform other related duties as assigned.

Requirements:

  • Full-time, 9:00 am to 6:00 pm, M-F.
  • Available to work some holidays.
  • High school/GED diploma required.
  • Prior experience as a receptionist and/or job related to customer service.
  • Bilingual (English/Spanish) preferred.
  • Strong customer service skills.
  • Legal experience, including experience with clients, is preferred.
  • Ability to communicate with clients and co-workers effectively and efficiently.
  • Proficient with Microsoft Office programs (Word, Excel, and Outlook).
  • Ability to manage a heavy workload in a fast-paced environment.
  • Possess excellent organizational skills and the ability to multitask and prioritize workload.

Firm Benefits:

  • Competitive Wage
  • Paid Time Off, Holiday, Bereavement, and Sick Time
  • 401K Retirement Savings Plan with Firm match
  • Group Medical/Dental/Vision Plans
  • Employer-Covered Supplemental Benefits
  • Voluntary Supplemental Benefits
  • Annual Performance Reviews

About Kanner & Pintaluga:

Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.