Quality Assurance Coordinator
4 days ago
Job Summary
We are seeking a Quality Assurance Coordinator to join our team. The successful candidate will be responsible for conducting case file record reviews for compliance with regulations and identifying opportunities for improvement.
Key Responsibilities
- Conduct site reviews at locations as assigned and submit results.
- Participate in the pre-survey review process.
- Review incident reporting and initiate follow-up when needed.
- Participate in follow-up with corrective action plans.
- Submit weekly QA reports in a timely manner.
- Present feedback to management regarding areas for improvement.
- Ensure all clients receive a return call within 24 hours.
Requirements
- Associates degree in Human Services, education, psychology, sociology, or a related field.
- Minimum two plus years related experience.
- Demonstrated knowledge of quality assurance procedures and federal, state, and local coalition laws and mandates.
- Demonstrated knowledge of computers and data management processes.
- Demonstrated knowledge of eligibility determination processes and filing procedures.
About Our Company
We are a leading provider of community living services, with four decades of experience in the disability services field. Our services are provided in 27 states, with a comprehensive range of high-quality services, including community living, adult host homes, behavioral/mental health support, and more.
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