Quality Assurance Coordinator

4 days ago


Sioux City, Iowa, United States BrightSpring Health Services Full time

Job Summary

We are seeking a Quality Assurance Coordinator to join our team. The successful candidate will be responsible for conducting case file record reviews for compliance with regulations and identifying opportunities for improvement.

Key Responsibilities

  • Conduct site reviews at locations as assigned and submit results.
  • Participate in the pre-survey review process.
  • Review incident reporting and initiate follow-up when needed.
  • Participate in follow-up with corrective action plans.
  • Submit weekly QA reports in a timely manner.
  • Present feedback to management regarding areas for improvement.
  • Ensure all clients receive a return call within 24 hours.

Requirements

  • Associates degree in Human Services, education, psychology, sociology, or a related field.
  • Minimum two plus years related experience.
  • Demonstrated knowledge of quality assurance procedures and federal, state, and local coalition laws and mandates.
  • Demonstrated knowledge of computers and data management processes.
  • Demonstrated knowledge of eligibility determination processes and filing procedures.

About Our Company

We are a leading provider of community living services, with four decades of experience in the disability services field. Our services are provided in 27 states, with a comprehensive range of high-quality services, including community living, adult host homes, behavioral/mental health support, and more.



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