Assistant Store Manager

5 days ago


Nampa, Idaho, United States Barnes & Noble Education Full time
Job Title: Assistant Store Manager - Northwest Nazarene University BookstoreJob Summary:

Barnes & Noble College is seeking a highly motivated and customer-focused Assistant Store Manager to join our team at Northwest Nazarene University Bookstore. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in the daily operation of our retail store, supervising employees and tasks, and delivering outstanding customer service to the academic and co-curricular community.

Responsibilities:
  • Support all store operations and departments in partnership with the Store Manager.
  • Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
  • Manage customer and/or employee issues appropriately, timely, and with respect.
  • Assist with hiring and training new employees for the sales floor or other departments.
  • Maintain an appealing sales floor shelf, arrange, clean, and organize product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.
Requirements:
  • 3 years' experience in a retail setting.
  • 1 year supervisory experience preferred or a graduate of the Best Seller Program.
  • High school diploma/GED preferred.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Familiarity with financial and customer service principles.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.
Working Conditions:

The Assistant Store Manager will work in a fast-paced retail environment with frequent movement within the store to access various departments, areas, and/or products. The ability to remain in a stationary position for extended periods and occasional reaching, stooping, kneeling, crouching, and climbing ladders is required.

COVID-19 Considerations:

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Equal Employment Opportunity:

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


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