Franchise Development Specialist

7 days ago


Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time

Sweetwaters Coffee & Tea, a dynamic minority-owned and woman-led company, seeks a talented Franchise Development Specialist to join its growing team.

This role is responsible for leading the relationship with franchisees, driving their profitability, and contributing to the growth of Sweetwaters' emerging national brand in the coffee and tea industry.

The ideal candidate will have 2+ years of experience in a franchise consultant or leadership role, with a proven track record of operational excellence, coaching, communication, and flexibility.

We offer a competitive starting salary of $60,000-$80,000 per year, plus benefits including health insurance, paid vacation, retirement plan matching, and an innovative, fun culture.

As a key member of our Home Office team, you will work closely with franchisees to identify areas of opportunity, develop action plans, and implement solutions to drive sales growth and profitability.

If you are a motivated and results-driven professional with a passion for the coffee and tea industry, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Lead the relationship with franchisees, driving their profitability and growth
  • Develop and implement strategic operations and marketing initiatives to promote sales growth and profitability
  • Ensure consistency in brand standards and quality across all cafes
  • Collaborate with cross-functional teams to provide solutions for franchisees
  • Analyze financial data and identify opportunities for improvement
  • Travel up to 30% of the time to support new cafe openings and visits to existing cafes

Requirements:

  • 2+ years of experience in a franchise consultant or leadership role
  • Proven track record of operational excellence, coaching, communication, and flexibility
  • Bachelor's degree in business, marketing, finance, or related field
  • Management experience in the food industry preferred

We Offer:

  • Competitive starting salary of $60,000-$80,000 per year
  • Health insurance
  • Paid vacation and holidays
  • Retirement plan matching
  • Innovative, fun culture


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