Bartender

3 days ago

Orlando, Florida, United States Tavistock Restaurant Collection Full time
Bartender Position Overview

Nami, a distinguished restaurant located at Lake Nona Wave Hotel, is seeking a skilled Bartender to join our team. As a Bartender at Nami, you will be responsible for crafting unique cocktails, providing exceptional service to our guests, and contributing to the overall success of our bar operations.

Key Responsibilities:
  • Maintain proper grooming and uniform standards
  • Deliver genuine hospitality to and establish emotional connections with our guests
  • Contribute to the overall teamwork and success of the restaurant
  • Communicate effectively with guests and team members
  • Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
  • Presents the best we have to offer, never selling the guest anything
  • Prepares drink orders for guests and servers according to recipes in a timely manner
  • Execute beverage tray service Answer guest questions regarding food and beverage offerings
  • Adhere to all alcohol awareness procedures
  • Handle guest complaints professionally and alert a manager immediately
  • Process payments and handle cash professionally and accurately
  • Communicate with managers and hosts regarding table availability and key table updates
  • Follow up with guests about their meal and dining experience to ensure great guest satisfaction
  • Maintain a high level of cleanliness and sanitation
  • Demonstrate professional and gracious demeanor at all times
  • Perform all opening, running, and closing duties accurately
  • Perform any job function requested by the management team
Requirements:
  • Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
  • Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
  • Communication – Listens to others and communicates in an effective manner
  • Confidence – A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalf
  • Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
  • Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
  • Problem-Solving – Resolves difficult or complicated challenges
  • Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: Experience using a Point of Sale (POS) system

Certificates & Licenses: N/A

Other Requirements: Must meet the local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time

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