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IT Support Specialist

2 months ago


Tucson, Arizona, United States Abacus Service Corporation. Full time

Job Summary:

Abacus Service Corporation is seeking a skilled IT Technician to join our team in Tucson, AZ for a 4+ months contract. As an IT Technician, you will be responsible for providing technical support to end-users, assisting supervisors with pre-migration tasks, and ensuring all systems are properly connected to the network.

Key Responsibilities:

• Document user information, host computer information, software asset inventory, and hardware asset inventory.
• Assist supervisors with pre-migration tasks, including ensuring systems are properly connected to the network and coordinating with System Administrators and Technical Support Team.
• Provide technical support to end-users post-migration, including telephonic support and identification of newly discovered errors.
• Communicate with the Project Manager to identify and resolve technical issues.

Requirements:

• A+ Certification
• Security+ Certification (preferred)
• Associate degree in IT-related field or 2-year documentable experience
• Documented Windows 10/11 experience
• Documented Microsoft Office experience