Service Ambassador

3 weeks ago


Scottsdale, Arizona, United States Village Tavern Full time

We are seeking a driven Host to join our team at Village Tavern in The Shops Gainey Village. This role involves providing accurate wait times, escorting customers to their tables, and communicating with servers and managers.

Requirements

You will need excellent customer service skills, verbal and written communication skills, and a friendly demeanor. A positive attitude and ability to work in a fast-paced environment are also essential.

We offer competitive pay based on experience and flexible scheduling. Benefits include health insurance for full-time employees and opportunities for professional growth within the company.

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Manage the flow of guests into the dining room
  • Seat patrons by escorting them to assigned table, or provide accurate wait times
  • Answer Phone
  • Accept and organize reservations, and prioritize reservations to accommodate customers
  • Communicate guest notes/requests to Server and MOD
  • Ability to work in a fast-paced environment while maintaining a positive attitude
  • Maintain a clean work environment
  • Maintain a positive and professional approach with coworkers and customers
  • Arrive on time and in clean, pressed uniform with a positive attitude ready to work
  • Complete tasks assigned by MOD in a timely manner

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