Healthcare Case Manager

2 weeks ago


Chicago, Illinois, United States CVS Health Full time
Job Summary

This role is responsible for facilitating appropriate healthcare outcomes for members by providing care coordination, support, and education through the use of care management tools and resources.

Key Responsibilities

Conduct comprehensive evaluations of referred members' needs and eligibility
Recommend approaches to case resolution and/or meeting needs
Identify high-risk factors and service needs that may impact member outcomes
Coordinate and implement assigned care plan activities and monitor care plan progress
Utilize negotiation skills to secure appropriate options and services necessary to meet members' benefits and/or healthcare needs

Requirements

Minimum 2 years of experience in behavioral health, social services, or human services field
Minimum 2 years of case management experience
Willing and able to travel 50-75% of the time to meet members face-to-face

Preferred Qualifications

Discharge planning experience
Managed care experience
Microsoft Office experience

About CVS Health

CVS Health is a company that puts its heart into caring for its colleagues and communities. We offer a range of benefits, including medical, dental, and vision benefits, as well as a 401(k) retirement savings plan and an Employee Stock Purchase Plan. We also provide a fully-paid term life insurance plan and short-term and long-term disability benefits. Our well-being programs, education assistance, and free development courses are designed to support our employees' physical and mental health. We are an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace.

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