Quality Assurance Manager
2 weeks ago
The Quality Manager is responsible for leading the Quality Management System (QMS) and working cross-functionally to drive improvements to McCrometer's quality metrics for Out-of-Box (OOB) and Warranty incidents.
Key Responsibilities- Manage and monitor the Quality Management System (QMS), updating senior management and stakeholders, and develops and executes action plans for improvements, building followership to drive improvements
- Oversee external (3rd party and customer) and internal audits, maintains auditor relationships, and ensures cross-training for audit support
- Provide training to internal teams and individuals to ensure that quality management is infused into the culture of the business and that quality management processes align with desired customer outcomes
- Maintain the controlled document library, and align quality management processes with customer outcomes
- Manage tracking of Out-of-Box (OOB) and Warranty quality defects and subsequent corrective actions
- Assist in improving products and processes as needed to reduce overall quality defects and improve impact of corrective actions
- Monitor product quality performance and provide data to cross-functional team members to report organizational performance vs. goal
- Work with engineering/R&D to conduct design reviews to ensure product/feature launches will meet quality standards
- Work with operations/production to develop and update standard work procedures to ensure consistent and repeatable quality
- Bachelor's degree in a technical or business field
- Proven experience working with quality management systems
- Demonstrated success owning and driving quality metrics and working cross-functionally to address quality issues across an organization
- Medical/dental/vision as well as 401k with company matching starting Day 1
- Lots of independence with a seriously supportive team and manager
- Work in a collaborative culture that values a diverse set of backgrounds and perspectives
- Help us ensure water quality for people around the world
Mccrometer is a global leader in flow instrumentation, and we are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please contact us at to request accommodation.
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