Quality Assurance Manager

3 weeks ago

Hemet, California, United States McCrometer Full time
About the Role

The Quality Manager is responsible for leading the Quality Management System (QMS) and working cross-functionally to drive improvements to McCrometer's quality metrics for Out-of-Box (OOB) and Warranty incidents.

Key Responsibilities
  • Manage and monitor the Quality Management System (QMS), updating senior management and stakeholders, and develops and executes action plans for improvements, building followership to drive improvements
  • Oversee external (3rd party and customer) and internal audits, maintains auditor relationships, and ensures cross-training for audit support
  • Provide training to internal teams and individuals to ensure that quality management is infused into the culture of the business and that quality management processes align with desired customer outcomes
  • Maintain the controlled document library, and align quality management processes with customer outcomes
  • Manage tracking of Out-of-Box (OOB) and Warranty quality defects and subsequent corrective actions
  • Assist in improving products and processes as needed to reduce overall quality defects and improve impact of corrective actions
  • Monitor product quality performance and provide data to cross functional team members to report organizational performance vs. goal
  • Work with engineering/R&D to conduct design reviews to ensure product/feature launches will meet quality standards
  • Work with operations/production to develop and update standard work procedures to ensure consistent and repeatable quality
Requirements
  • Bachelor's degree in a technical or business field
  • Proven experience working with quality management systems
  • Demonstrated success owning and driving quality metrics and working cross-functionally to address quality issues across an organization
What We Offer
  • Medical/dental/vision as well as 401k with company matching starting Day 1
  • Lots of independence with a seriously supportive team and manager
  • Work in a collaborative culture that values a diverse set of backgrounds and perspectives
  • Help us ensure water quality for people around the world
  • And more
About McCrometer

Mccrometer is a global leader in flow instrumentation. As we design, develop, and manufacture world-class flow measurement solutions, our impact is far-reaching: our products are used across a wide range of impactful markets, including municipal water & wastewater, agriculture, and industrial utilities & process to address important issues.

Mccrometer is fueled by passionate and engaged people with a range of skillsets. We are motivated by addressing major societal issues like climate change and global health.

We work with our customers and partners within dynamic industries to find innovative technologies to guarantee the safety and availability of our natural resources.

Mccrometer is proud to be a Water Quality company in Veralto (

NYSE:
VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today.

Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose:
Safeguarding the World's Most Vital Resources.

Benefits:
We value our team members and prioritize their well-being.

When you join us, you'll enjoy the following:
Medical/dental/vision as well as 401k with company matching starting Day 1
Lots of independence with a seriously supportive team and manager
Work in a collaborative culture that values a diverse set of backgrounds and perspectives
Help us ensure water quality for people around the world
And more

About the role:


The Quality Manager is responsible for leading the Quality Management System (QMS) and working cross-functionally to drive improvements to McCrometer's quality metrics for Out-of-Box (OOB) and Warranty incidents.


Quality Management System (QMS) : Leads the execution of the QMS to ensure products meet high standards and compliance with governing bodies and customer requirements, while managing all internal and external quality audits.


Quality Metrics Improvement :

Collaborates across operations, R&D/engineering, customer service, tech support, and product management to address and improve Out-of-Box and Warranty quality issues through design reviews, process updates, and training enhancements.


This role will be located at McCrometer located in Hemet, CA and will be a Hybrid role, working onsite approximately 3-days per week.


Responsibilities:

Quality Management System (QMS) portion of role:
Manages and monitors the Quality Management System (QMS), updating senior management and stakeholders, and develops and executes action plans for improvements, building followership to drive improvements
Oversees external (3rd party and customer) and internal audits, maintains auditor relationships, and ensures cross-training for audit support.

Provides training to internal teams and individuals to ensure that quality management is infused into the culture of the business and that quality management processes align with desired customer outcomes.

Maintains the controlled document library, and aligns quality management processes with customer outcomes.

Quality Metrics Improvement portion of role:
Manages tracking of Out-of-Box (OOB) and Warranty quality defects and subsequent corrective actions.
Assists in improving products and processes as needed to reduce overall quality defects and improve impact of corrective actions.
Monitors product quality performance and provides data to cross functional team members to report organizational performance vs. goal.
Works with engineering/R&D to conduct design reviews to ensure product/feature launches will meet quality standards
Works with operations/production to develop and update standard work procedures to ensure consistent and repeatable quality
Are you qualified?

Bachelor's degree in a technical or business field
Proven experience working with quality management systems
Demonstrated success owning and driving quality metrics and working cross-functionally to address quality issues across an organization

US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $110,000 - $130,000 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.


US residents:

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.

You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available

here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us at

to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings.

All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies.

No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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