Patient Service Specialist

2 weeks ago


Fort Worth, Texas, United States Baylor Scott & White Institute for Rehabilitation Full time
Job Title: Patient Service Specialist

Baylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team.

Job Summary:

The Patient Service Specialist will be responsible for providing exceptional patient service, handling front office duties, and supporting therapists and therapy assistants. This is a PRN position, working Monday-Friday, with varying hours between 8:00am and 5:00pm.

Responsibilities:

  • Greets patients and answers phones in a professional and courteous manner
  • Handles patient intake and data entry, ensuring accurate and timely completion
  • Verifies insurance and pre-authorizes appointments, ensuring seamless scheduling
  • Operates the front office of outpatient centers, maintaining a clean and organized environment
  • Supports therapists and therapy assistants, providing administrative assistance as needed
  • Daily cash balancing and weekly banking deposits, ensuring accurate financial records

Requirements:

  • High School Diploma or equivalent required
  • Customer service experience, preferably in a healthcare setting
  • Knowledge of insurance verification and medical office administration

What We Offer:

Baylor Scott & White Institute for Rehabilitation is committed to providing a supportive and inclusive work environment. As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives.



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