Patient Service Specialist
2 weeks ago
Baylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team.
Job Summary:
The Patient Service Specialist will be responsible for providing exceptional patient service, handling front office duties, and supporting therapists and therapy assistants. This is a PRN position, working Monday-Friday, with varying hours between 8:00am and 5:00pm.
Responsibilities:
- Greets patients and answers phones in a professional and courteous manner
- Handles patient intake and data entry, ensuring accurate and timely completion
- Verifies insurance and pre-authorizes appointments, ensuring seamless scheduling
- Operates the front office of outpatient centers, maintaining a clean and organized environment
- Supports therapists and therapy assistants, providing administrative assistance as needed
- Daily cash balancing and weekly banking deposits, ensuring accurate financial records
Requirements:
- High School Diploma or equivalent required
- Customer service experience, preferably in a healthcare setting
- Knowledge of insurance verification and medical office administration
What We Offer:
Baylor Scott & White Institute for Rehabilitation is committed to providing a supportive and inclusive work environment. As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives.
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