BMW Service Fleet Supervisor
9 hours ago
We are seeking a highly motivated and organized BMW Service Loaner Fleet Supervisor to join our team at the Tom Bush Family of Dealerships. As a key member of our service team, you will be responsible for managing our loaner vehicle program to ensure exceptional customer service and a seamless experience for our clients.
Key Responsibilities:
- Coordinate loaner/rental cars to clients in a timely and courteous manner
- Complete loaner/rental contracts accurately and efficiently
- Provide exceptional delivery of vehicles, including thorough inspections and explanations of operation and accessories
- Assist in maintaining inventory of loaner/rental vehicles
- Coordinate with valets for vehicle maintenance and upkeep
- Inspect vehicles for damage and ensure all vehicles have current registration
- Predict and manage daily loaner vehicle needs
- Collaborate with service management and assist with tasks as needed
- Maintain a professional appearance and demeanor
- Coordinate with insurance companies and clients for damaged loaner vehicles
- Manage and maintain all management reports
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent work experience
- At least 1 year of fleet management experience
- Ability to work independently with minimal supervision
- Valid driver's license and acceptable motor vehicle record
- Ability to drive manual transmission vehicles
Benefits:
- Competitive hourly rate ($15-$18/hour depending on experience)
- Family-friendly schedule (closed Sundays)
- Benefits package available (medical, dental, disability, paid vacations, vision, and 401k with 2.5% company match) for full-time employees
- Advancement opportunities (average employee tenure is 6 years)
- EOE (equal opportunity employer)
- Great work environment (family-friendly and drug-free)
- Wellness program (discounts for wellness-related activities and gym memberships)
Location and Supervision:
Our dealership is located at 9875 Atlantic Boulevard, Jacksonville, FL 32225, just west of I-295. Your direct supervisor will be our Service Director, BJ Scott.
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