Career Coach

We are seeking a highly motivated and experienced Case Manager to join our team at Equus Workforce Solutions. As a Case Manager, you will play a critical role in helping job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries.

• Manage a caseload of participants and provide counseling and mentoring to help them achieve their employment goals.
• Assess participant competencies, work history, educational attainment, skills, and abilities, and identify challenges to finding employment and prompt them to find solutions.
• Conduct regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
• Create an individualized overview of available services and work with participants to develop an employment plan for short- and long-term goals.
• Maintain information about area resources and employers, and ensure participant accountability and attendance.
• Provide government agencies with prompt notification that a participant has lost or reduced hours of employment.
• Maintain scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
• Provide information to participants on available training and/or jobs that will lead to advancement.
• Assume central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle.
• Prepare, organize, and maintain accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant.

• Related associate degree from an accredited university or college, or equivalent work experience.
• Related work experience.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• One to three years' experience in workforce development or related programs preferred.
• A valid driver's license in good standing and proof of liability insurance are required.

Equus Workforce Solutions is a leading provider of workforce development services in North America. We are dedicated to delivering demand-driven workforce solutions that meet the needs of our customers and the communities we serve. We are strengthened by diversity and committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.