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Healthcare Administrative Specialist

2 months ago

Houston, Texas, United States Montgomery Heart and Wellness Full time
Job Overview

About Montgomery Heart and Wellness: We are a premier healthcare organization committed to delivering exceptional patient care. Our focus is on primary healthcare, wellness promotion, and effective medical management.

Position Summary: We are seeking a skilled and professional Medical Receptionist to enhance our patient experience. As the initial point of contact for our patients, this role demands outstanding customer service abilities.

Key Responsibilities:
  • Greet and assist patients upon arrival
  • Manage incoming calls by answering, screening, and directing them appropriately
  • Facilitate patient check-in and check-out processes
  • Maintain accurate patient information records
  • Collaborate effectively with medical personnel
Qualifications:
  • 1-2 years of experience in a medical office setting
  • Exceptional customer service and communication skills
  • Strong organizational and problem-solving capabilities
  • Proficiency in Microsoft Office Suite
  • Ability to uphold confidentiality and discretion
Preferred Skills:
  • Familiarity with medical terminology
  • Experience with electronic health record management
  • Skills in scheduling appointments and referrals
  • Understanding of insurance plans and coding
  • Proficiency in using office equipment such as copiers and scanners