Optical Sales Associate
4 weeks ago
We are seeking a highly organized and detail-oriented Retail Optical Clerk to join our team at Pearle Vision in Lakewood. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing phone calls, and performing various administrative tasks.
Responsibilities:- Answer and direct incoming phone calls in a professional and courteous manner
- Take messages and pass them on to colleagues and the manager
- Provide customers with paperwork to complete before eye exams or sales
- Make and confirm eye exam appointments
- Obtain information on vision insurance from customers
- Pull patient files for the current and next day
- Filing away patient records in our filing cabinet
- Call patients to inform them of the arrival of their contact lenses or eyeglasses
- Enter patient records into the computer
- Perform light cleaning tasks, such as vacuuming, trash, and cleaning windows and frames
- Print and apply price tags to frames
- Pull and file insurance information
- Enter patient records into the computer
- Perform other miscellaneous clerical tasks as needed
- Comfortable using personal computers and familiar with MS Word and Excel
- Pleasant phone voice and mannerism
- Desire to work hard and get things done
- Experience in a retail or clerical establishment
- Attention to detail and follow-up
- Reliable and dependable
- Great people skills
We are a small, family-owned business with a positive and professional work environment. We are looking for a long-term employee who is committed to providing excellent customer service and is willing to learn and grow with our company.
We offer a competitive hourly wage plus benefits and advancement opportunities. If you are a team player who is looking for a challenging and rewarding role, please apply today
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Optical Sales Associate
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