Business Systems Analyst

4 days ago

Quincy, Massachusetts, United States Mindlance Full time
Job Summary:

The Business Analyst will play a key role in supporting key programmatic initiatives at Mindlance. This position will ensure deliverables are in line with the Program's goals and meet the objectives of various business stakeholders. The ideal candidate will have a strong working knowledge of eligibility and enrollment processes for Benefits management.

Key Responsibilities:

Stay current on stakeholder needs and the program vision
Serve as the custodian of program objectives and business requirements and assist in their realization
Produce high-quality documents within stipulated timelines that are complete, universally acceptable, and effectively communicate objectives
Participate in and contribute to JRM/JAD workshops with business SMEs, developers, testers, and Client to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc.
Develop user stories working closely with business SME's in identifying/eliciting and documenting business requirements
Publish/Review Business Requirements Documents, Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements
Review test summary reports ensuring adequate testing coverage for key functional areas
Support stakeholders during each release/implementation
Closely co-ordinate with business stakeholders and track the deliverable submission, review and approval for supporting the ongoing enhancement release schedule
Support program director for tracking the enhancement resources capacity, assignment of weekly tasks, and utilization of the weekly hours
Learn the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas
Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the Program
Serve as an SME for the program and contribute to and review documents crafted by other teams

Requirements:

Bachelor's Degree
4-5 years of IT applications experience as a Business Analyst
At least 2 years of experience supporting a benefits management program's eligibility management processes
Demonstrated understanding of complex information workflows through a Content Management Solution to publish sensitive information
Demonstrated ability to analyze and synthesize business requirements
Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders
Excellent communication & negotiation skills and experience in supporting technical and non-technical staff
Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes
Demonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions
The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including flexibility to perform in an ever-changing environment

EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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