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Optical Customer Support Specialist

2 months ago

Coffeyville, Kansas, United States Walman Full time

Walman Optical Company

Customer Service Clerk I

We are seeking a dedicated Customer Service Clerk I to become a vital part of our team at our Optical Lab. The Walman Optical Company stands as a prominent optical wholesaler in the United States, backed by a rich legacy of reliability and excellence.

Key Responsibilities:

  • Respond to customer inquiries via phone
  • Input customer orders accurately
  • Conduct eyewear frame tracing and prepare order trays
  • Ensure precise and prompt data entry
  • Track and manage back-ordered items efficiently

Qualifications:

  • High School Diploma or equivalent
  • Minimum of 1 year of relevant experience
  • Strong organizational and communication abilities
  • Proven ability to meet deadlines
  • Physical capability to lift up to 25 pounds

Benefits Offered:

  • Competitive salary structure
  • Comprehensive medical, dental, and life insurance
  • 401(k) plan with company matching
  • Employee Stock Ownership Plan (ESOP)

If you are interested in being part of our dynamic team, we encourage you to apply online. The Walman Optical Company is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace.