Retail Beverage Specialist
2 weeks ago
Job Title: Retail Beverage Specialist - Platform Beer Co
Organization: PLATFORM BEER CO
Primary Location: United States
Schedule: Part-time
Job Type: Permanent
Job Overview:
The Retail Beverage Specialist warmly welcomes and assists customers in the bottle shop with a friendly demeanor and comprehensive knowledge of Platform Beer Co's offerings. This role involves processing customer transactions accurately and efficiently while adhering to established protocols. The Retail Beverage Specialist plays a crucial role in enhancing customer satisfaction and driving sales growth.
Key Responsibilities:
- Greet and acknowledge customers promptly, engaging in friendly conversation and providing information about products.
- Demonstrate a thorough understanding of Platform Beer Co's beverages and accurately describe all bottled options available for purchase.
- Stay informed about operating hours, brewery tours, and any ongoing promotions or events.
- Verify customer identification when alcohol is being purchased.
- Sell alcoholic beverages responsibly while following training guidelines.
- Count cash in the drawer at the start of each shift to ensure accuracy and sufficient change.
- Process payments by cash or credit, ensuring accurate transactions and providing change as needed.
- Package items sold appropriately.
- Open and close the bottle shop, completing necessary setup and cleanup tasks.
- Restock shelves and coolers with products and maintain a clean and organized workspace.
- Utilize the paging system for assistance when required.
- Maintain a flexible schedule, including availability on weekends.
- Adhere to all company policies and procedures.
- Participate in departmental meetings and training sessions as required.
- Additional responsibilities may be assigned as necessary.
Qualifications:
- High School Diploma or GED
- Previous retail experience
- Experience in verifying customer IDs
- Prior experience in cash handling
- Familiarity with POS systems
- Knowledge of craft beer
- Ability to stand for extended periods
- Capability to lift up to 25-30 lbs.
As a forward-thinking company, we are dedicated to fostering an innovative work environment that values talent, diversity, and progressive ideas. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.
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