Staff Support Assistant

1 month ago


Detroit, Michigan, United States Internal Revenue Service (IRS) Taxpayer Assistance Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Staff Support Assistant to join our team at the Internal Revenue Service (IRS) Taxpayer Assistance Center. As a key member of our support staff, you will provide administrative support to our team, ensuring the smooth operation of our office.

Key Responsibilities
  • Provide receptionist services to visitors, including answering routine telephone calls and responding to inquiries.
  • Establish, organize, and maintain files of correspondence, manuals, and other related information, in accordance with IRS regulatory policies and guidance.
  • Review all incoming mail and correspondence to determine proper action, and prepare written responses as needed.
  • Use a variety of computer software programs to input, update, retrieve, gather, and generate data or reports.
  • Coordinate general support service functions essential to the orderly and efficient accomplishment of work in the office.
Requirements
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
  • Undergo an income tax verification and review of prior performance/conduct.
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).

This is a non-bargaining unit position, and the selected candidate will be required to work a 24/7 schedule, including weekends and holidays, with various days off. Compensation depends on experience.



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