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Customer Experience Expert

3 weeks ago

Independence, Kentucky, United States Ace Hardware Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Expert. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including paid time off, health insurance, and employee discounts.

Job Description:

We are looking for a highly skilled and customer-focused individual to join our team as a Customer Experience Expert. As a representative of Ace Hardware, you will be responsible for:

  • Providing exceptional customer service and ensuring a positive shopping experience for our customers
  • Assisting customers with their shopping needs and answering questions about products
  • Maintaining a clean and organized sales floor, including restocking shelves and handling merchandise
  • Working collaboratively with other team members to achieve sales goals and provide excellent customer service

Required Skills and Qualifications:

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Basic math skills and ability to handle cash and operate a point-of-sale system

Benefits:

We offer a range of benefits to support the well-being of our employees, including:

  • Paid time off
  • Health insurance
  • Employee discounts
  • Opportunities for professional development and advancement