Front Desk Representative
5 days ago
At Big Oaks Kennel, we are seeking a skilled Front Desk Representative to provide exceptional customer service and support to our clients. The ideal candidate will have a passion for animal care and a strong ability to multitask.
Key Responsibilities:
- Meet and greet clients, both in person and over the phone, to provide a seamless and pleasant experience.
- Manage client interactions, including database entry and filing paperwork.
- Cross-sell our products and services, including training, grooming, daycare, boarding, and dog park.
- Gather vaccine records and information needed for the care and welfare of our clients' dogs.
- Maintain a clean and orderly workplace.
- Support other staff members, including taking dogs and belongings between the office and kennel.
Requirements:
- Professional appearance and strong customer service skills.
- Basic computer skills.
- Database experience.
- Successful work history demonstrating the outlined responsibilities and duties.
- Experience in the animal care industry preferred but not required.
- Ability to work independently and as a team.
- Dependability, adaptability, and attention to detail.
Work Environment:
- Part-time position.
- In-person required.
- Holidays off.
- Weekend availability occasionally.
- Morning and afternoon shifts.
- No evenings or overnights.
- Hours needed between Monday to Friday 7:15-11 am and 2:45-6 pm, Saturday 10-12 noon, and Sunday 4-6 pm.
Compensation:
- $15 per hour.
- Tips.
- Bonuses.
- Employee discounts.
- Paid time off after one year.
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