Front Desk Representative

5 days ago


Buda, Texas, United States Big oaks kennel Full time
Job Description
At Big Oaks Kennel, we are seeking a skilled Front Desk Representative to provide exceptional customer service and support to our clients. The ideal candidate will have a passion for animal care and a strong ability to multitask.

Key Responsibilities:
  • Meet and greet clients, both in person and over the phone, to provide a seamless and pleasant experience.
  • Manage client interactions, including database entry and filing paperwork.
  • Cross-sell our products and services, including training, grooming, daycare, boarding, and dog park.
  • Gather vaccine records and information needed for the care and welfare of our clients' dogs.
  • Maintain a clean and orderly workplace.
  • Support other staff members, including taking dogs and belongings between the office and kennel.

Requirements:
  • Professional appearance and strong customer service skills.
  • Basic computer skills.
  • Database experience.
  • Successful work history demonstrating the outlined responsibilities and duties.
  • Experience in the animal care industry preferred but not required.
  • Ability to work independently and as a team.
  • Dependability, adaptability, and attention to detail.

Work Environment:
  • Part-time position.
  • In-person required.
  • Holidays off.
  • Weekend availability occasionally.
  • Morning and afternoon shifts.
  • No evenings or overnights.
  • Hours needed between Monday to Friday 7:15-11 am and 2:45-6 pm, Saturday 10-12 noon, and Sunday 4-6 pm.

Compensation:
  • $15 per hour.
  • Tips.
  • Bonuses.
  • Employee discounts.
  • Paid time off after one year.


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