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Patient Care Technician

2 months ago


Madison, Wisconsin, United States Government of the Virgin Islands Full time


Under the close guidance of a Registered Nurse (RN) or a Licensed Practical Nurse (LPN), the Patient Care Technician delivers essential nursing support and performs non-professional services aimed at ensuring the comfort and personal needs of elderly and/or chronically ill patients within a healthcare facility.


Key Responsibilities:
  • Safely transports patients utilizing wheelchairs.
  • Measures and records patients' height.
  • Prepares and organizes necessary equipment and supplies.
  • Serves and retrieves food trays for patients.
  • Responds to call lights and bells to assess patients' needs.
  • Maintains and updates patients' medical records.
  • Assists patients with bathing, dressing, and undressing.
  • Provides support in pre-operative and post-operative care.
  • Collects specimens for laboratory analysis.
  • Checks and replenishes supplies as required.
  • Performs additional related duties as assigned.

Minimum Qualifications:


Completion of the twelfth (12) grade or its equivalent; possession of a certified nursing assistant certificate from an accredited institution.

Familiarity with basic nursing principles, practices, and techniques.

Understanding of first aid techniques and procedures.

Knowledge of relevant rules, regulations, policies, and procedures, as well as equipment and supplies utilized in providing basic nursing care.

Awareness of sanitizing and disinfecting protocols.

Ability to recognize the necessity for and initiate basic life support measures.

Capability to administer simple treatments and medications.

Ability to follow both oral and written instructions accurately.

Capacity to maintain emotional stability and performance levels when faced with challenging situations.

Proficiency in maintaining records and charts regarding patients' symptoms and progress.

Ability to interact with empathy and understanding towards patients, healthcare professionals, and institutional staff.

Competence in reading and writing.

Ability to establish and sustain effective working relationships with all parties involved during the course of work.


Supervisory Oversight:


Tasks are assigned through detailed oral and written communication, which may become less specific as the employee gains familiarity with routine duties. Detailed instructions are provided for non-typical, new, or complex aspects of the work.

Work is reviewed for adherence to established policies, practices, and procedures.


Guidelines:


Guidelines consist of established rules, regulations, policies, and procedures. Written and oral instructions provide specific guidance for performing most duties, requiring minimal interpretation.

When guidelines do not apply, issues are referred to the supervisor.


Job Complexity:


The role involves responsibilities such as recording patients' vital signs, applying ice packs and hot water bottles, collecting charts, serving and retrieving food trays, assisting with feeding, bathing, and dressing patients, responding to call lights, and aiding in pre and post-operative care.

Generally, facts and conditions are straightforward and directly relevant to the tasks at hand, allowing the employee to take appropriate action based on the information available.


Impact of Work:


The primary objective of this role is to ensure the personal needs and comfort of patients within a healthcare facility.

This position plays a vital role in enhancing patients' comfort and supporting the efficient operation of the healthcare facility by assisting professional practitioners in delivering quality care.


Interpersonal Contacts:


Interactions occur with co-workers, patients, physicians, nurses, and family members of patients, either in person or via telephone.


Purpose of Contacts:


These interactions involve exchanging information regarding patients' conditions, clarifying assignments, and delivering care measures. Some persuasion may be necessary when dealing with uncooperative patients.


Physical Requirements:


This role necessitates considerable walking, lifting, carrying, bending, pushing, pulling, reaching, and prolonged standing.


Work Environment:


Work is conducted in a healthcare facility setting, where appropriate personal protective equipment such as masks, gloves, and gowns are utilized, along with aseptic techniques when providing care to patients with contagious conditions.