Service Cashier
4 days ago
We are seeking a highly skilled and customer-focused Service Cashier to join our team at Toyota Carlsbad. As a key member of our service department, you will be responsible for ensuring smooth and accurate transactions, closing out repair orders, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Greet and Assist Customers: Provide exceptional customer service, ensuring a seamless and pleasant experience for every customer.
- Process Payments: Accurately process payments for repair orders, rentals, vehicle sales, and more.
- Handle Customer Concerns: Handle customer concerns with professionalism, directing issues to the right team member when needed.
- Maintain a Clean and Safe Work Environment: Maintain a clean, safe, and organized work environment.
- Adhere to Quality Control Processes: Adhere to our quality control processes and present a polished appearance in a company-provided uniform.
- Work Overtime and Weekends: Be ready to work overtime and weekends as required.
- High School Diploma: High school diploma with 2 years of retail or equivalent experience (dealership experience preferred).
- Alignment with Core Values: Alignment with our core values: Integrity, Teamwork, Innovation, Respect, and Excellence.
- Strong Communication Skills: Strong communication skills and the ability to connect with customers.
- Cash Handling and Computer Literacy: Experience in cash handling and basic computer literacy (Reynolds and Reynolds experience is a plus).
- Valid Driver's License: A valid driver's license with a clean driving record.
We are an Equal Opportunity Employer (EOE M/F/D/V) and support a drug-free workplace.
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