Customer Service Advisor
7 days ago
Seeking a talented Part-time Customer Service Representative to join our dynamic team at Handyman Connection. As a valued member of our staff, you will play a crucial role in delivering exceptional customer experiences.
Our Story:
Handyman Connection is a locally owned and operated Home Improvement Company with a rich history dating back to 1991. Our commitment to excellent customer service and quality workmanship has earned us a loyal repeat/referral customer base.
What We Offer:
- A competitive hourly rate, estimated to be around $18-$22 per hour, depending on your skills, experience, and availability
- A part-time schedule with flexible hours from 12:30pm-4:30pm Monday-Friday, allowing for a great work-life balance
- The opportunity to grow into a full-time position as our business continues to expand
- A professional office environment with a friendly atmosphere
- Ongoing training and support to help you succeed in your role
- Access to branded apparel and a business casual dress code
Your Responsibilities:
- Providing top-notch telephone and written communication skills to ensure seamless customer interactions
- Maintaining a high level of dedication to customer satisfaction
- Developing strong relationships with clients through an outgoing personality and enthusiasm for working with people
- Managing various business details while working independently, including scheduling, customer support, job tracking, billing, and staff communications
- Effectively managing time and responsibilities, prioritizing tasks to meet deadlines and achieve goals
- Proficiency with standard office equipment and computer software, particularly Microsoft products such as Outlook, Excel, Word, CRM, and PowerPoint
- Familiarity with home repair and light remodeling concepts, although not required
- Prior experience in a Customer Service Role or Telemarketing Role is preferred
We Value:
- High earnings potential
- A flexible schedule that allows you to control your time
- The opportunity to make a positive impact on customers' lives
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