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Clinical Supervisor

2 months ago

Indianapolis Indiana, United States Groups Recover Together, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Clinical Supervisor to join our team at Groups Recover Together, Inc. as a Clinical Team Lead. This is a key leadership position that will play a critical role in supporting the delivery of high-quality care to our members.

Key Responsibilities
  • Coach clinical staff on managing complex cases, improving their clinical skills, and adhering to clinical policies and procedures.
  • Provide direct/in-person clinical oversight and support on a regular basis.
  • Drive great clinical outcomes for our members by performance managing substance abuse counselors.
  • Conduct individual and group clinical supervision to develop skills and drive performance improvement (and document as appropriate).
  • Partner with the Regional Director to ensure all day-to-day functions run smoothly in order to deliver high-quality care.
  • Conduct quarterly chart reviews, identify trends, and provide additional training/support as needed, to ensure clinical documentation meets internal and external expectations.
  • Assist in preparations for site audits (e.g., state licensing, accreditation, managed care).
  • Provide Counselor coverage (PTO or illness) or other direct clinical services as appropriate or assigned.
  • Participate in the interview process for Counselors.
  • Perform performance reviews for Clinical Staff and manage HR issues, working with State Director, HR, and Clinical Director.
  • Help roll out new clinical protocols and product offerings.
  • Identify and act on opportunities for improved performance.
  • Participate in Quality & Compliance related initiatives as appropriate.
  • Ensure all new clinicians are trained effectively and fully understand the organization's treatment model, policies, and procedures, and values.
  • Identify staff training needs to meet quality goals and ensure those needs are met (working closely with State Director, Clinical Director, and Training department).
  • Support development of local or central training content, as subject matter expert.
  • Support successful launch of new locations, including hiring, community outreach, and demand generation.
  • Deliver structured and effective onboarding for new employees that both conveys technical knowledge and imparts culture.
  • Establish Groups as a respected, positive presence in the community.
  • Help deliver training as needed.
  • Represent the organization in meetings and events, as the clinical expert or lead.
  • Assist Clinical Directors with implementing new clinical protocols and initiatives.
  • Accountable for clinical outcomes and related KPIs in assigned region and for optimizing clinical KPIs.
Requirements
  • Master's Degree in the Behavioral Health field (Psychology, Counseling, or similar field), (2+) years of full-time behavioral health experience, and Licensed at the Independent level as an LMHC or LCSW and a master's degree in a related field.
  • At least 5 years clinical experience in addiction or other areas of behavioral health, at high-quality, reputable organizations.
  • Proof of TB status upon hire and annually.
  • This position requires completion of a health questionnaire.
  • A desire to assume general management responsibility and extend your skills beyond direct clinical work or clinical management.
  • Knowledge of the local market and the addiction space – other treatment providers, local stakeholders, community organizations, etc.
  • Proven management experience leading people and teams, with the ability to work with everyone from senior managers to physicians to entry-level employees.
  • Experience hiring top talent, ideally across both clinical and non-clinical roles.
  • You have a high bar for talent and know how to evaluate whether candidates meet it.
  • Excellent communication skills. You know how to manage communication effectively across a large, dispersed team, and are comfortable representing the organization to external audiences.
  • Some exposure to operations, and an appreciation of what it takes to run a medical practice at scale.
  • Experience with a multi-site healthcare services organization strongly preferred.
  • Extremely high standards for self and team.
  • Must have a valid driver's license, clean driving record, and own transportation to travel to multiple offices.
  • The ability to travel up to 50% of the time to multiple office locations.