Customer Service Associate

3 days ago


Vancouver, Washington, United States Domino's Pizza LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Rep. In this role, you will be responsible for providing exceptional customer service, operating equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, and completing associated paperwork.

This is an excellent opportunity to join a dynamic and fast-paced environment where you can develop your skills and advance your career. We offer a competitive salary of $15.50 per hour, depending on experience and qualifications.

**Key Responsibilities:**
* Provide exceptional customer service
* Operate all equipment safely and efficiently
* Stock ingredients from delivery area to storage, work area, walk-in cooler
* Prepare product according to recipes and standards
* Receive and process telephone orders accurately and efficiently
* Take inventory and complete associated paperwork

**Working Conditions:**
* Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
* In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
* Sudden changes in temperature in work area and while outside
* Fumes from food odors
* Exposure to cornmeal dust
* Cramped quarters including walk-in cooler
* Hot surfaces/tools from oven up to 500 degrees or higher
* Sharp edges and moving mechanical parts

**Essential Functions/Skills:**
* Ability to comprehend and give correct written instructions
* Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
* Must be able to make correct monetary change
* Verbal, writing, and telephone skills to take and process orders
* Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
* Ability to enter orders using a computer keyboard or touch screen

**Physical Demands:**
* Standing: Most tasks are performed from a standing position
* Walking: Walking is generally in short distances for short durations
* Sitting: Paperwork is normally completed in an office at a desk or table
* Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
* Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
* Pushing: Pushing is performed to move trays which are placed on dollies
* Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
* Stoop/Bending: Forward bending at the waist is necessary at the pizza assembly station
* Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas

**Benefits:**
* Competitive hourly rate: $15.50
* Opportunities for advancement and professional growth
* Collaborative and dynamic work environment
* Discounts on Domino's products and services

**How to Apply:**
* If you are a motivated and customer-focused individual looking for a new challenge, please submit your application. We look forward to hearing from you

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