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E-Discovery Technology Analyst

2 months ago

Convent Station, United States Fox Rothschild Full time
Job Summary

We are seeking an experienced E-Discovery Technology Analyst to join our team at Fox Rothschild LLP. As a key member of our E-Discovery team, you will play a critical role in handling all aspects of data processing, data management, and quality control using our in-house and managed services E-Discovery technology tools.

Key Responsibilities
  • Data Processing and Management: Adhere to department workflows, documentation, and QC/QA procedures to ensure accurate and efficient data processing and management.
  • Ticket Management: Monitor Operations ticketing system via the dashboard, pick up available tickets, and coordinate with E-Discovery Operations Administrator, Senior Analyst, and other team members to prioritize as needed.
  • Physical Media Management: Manage the logging and storage of physical media to maintain the chain of custody, integrity, records retention procedures, best practices, and confidentiality of client data.
  • Data Transfer and Processing: Perform transfer of inbound and outbound data sets on physical media from/to internal servers using approved Fox Rothschild transfer methods and procedures.
  • Media Lab Management: Manage the media lab and associated data storage systems in accordance with Fox Rothschild procedures, including the physical media supply inventory.
  • Issue Identification and Troubleshooting: Identify and troubleshoot issues encountered while working with data and escalate to team members or management.
  • Data Processing and Conversion: Process data utilizing industry standard E-Discovery software into various formats.
  • Relativity Workspace Administration: Relativity workspace administration, including creating new workspaces, building and updating search indexes, creating new users, setting/adjusting user permissions, and workspace templates.
  • Project Coordination: Coordinate and/or perform web site collections, including social media, audio, and video, using firm-approved capture software and/or 3rd party vendors.
  • Support and Maintenance: Assist with support and maintenance of firms' litigation case management tool.
  • Procedure Development: Coordinate with Operations colleagues and/or Project Managers to help develop procedures and workflows that improve the overall level of service for our clients.
  • Communication and Updates: Provide detailed and proactive updates to Project Manager(s) and other team members throughout the life cycle of work requests.
  • Industry Knowledge and Best Practices: Observe all standard E-Discovery Technology conventions and best practices.
  • Professional Development: Gain/maintain knowledge of legal industry and legal technology by working with Project Managers, attending vendor product briefings/training sessions, reviewing professional publications, and attending industry-sponsored events/webinars.
Additional Responsibilities
  • Ad Hoc Tasks: Perform other duties as assigned.
Qualifications
  • Education and Experience: Bachelor's degree in a related field preferred; applicable work experience may be considered in lieu of a degree.
  • Technical Experience: Minimum of five years of technical experience and/or training.
  • Software Experience: Experience working with ReadySuite strongly preferred.
  • Relativity Experience: Experience working with Relativity Processing strongly preferred.
Requirements
  • Dependability and Communication: Dependable and personable with great customer service skills.
  • Communication and Teamwork: Excellent communication skills, ability to work in a team environment, and be independently motivated while maintaining a strong commitment to communication.
  • Initiative and Problem-Solving: Strong initiative required with ability to work independently with minimal supervision and self-motivated.
  • Critical Thinking and Analytical Skills: Demonstrate skills and capabilities in analytical, critical thinking, and complex problem-solving.
  • Judgment and Initiative: Ability to show judgment and initiative to accomplish job duties.
  • Time Management and Prioritization: Ability to prioritize multiple projects with similar deadlines.
  • Data Management and Quality Control: Maintain strong attention to detail and quality control.
  • Schedule Flexibility: Flexibility of schedule with occasional off-hour availability as required.
  • Support and Maintenance: Provide support to project managers, ability to maintain schedules, and utilize good time management.
  • Technical Knowledge: Knowledge/awareness of processing software, document review platforms, load file creation, and data conversion, handling and manipulation, repository administration applications, various data transfer and manipulation tools, and Microsoft Office is preferred but not required.
  • Confidentiality and Time Constraints: Ability to maintain confidentiality of all matters and work under strict time constraints for multiple deadlines.
  • Managed Services and Hosting: Familiarity with managed services or online hosting environments is desirable.
  • Travel Requirements: Occasional travel may be required.
Work Environment and Physical Demands
  • Work Environment: This job operates in a clerical, office setting.
  • Physical Demands: Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds.