Customer Service Representative

4 weeks ago


Kankakee, Illinois, United States Midland States Bancorp, Inc. Full time
Job Summary

The Universal Banker Trainee position at Midland States Bancorp, Inc. is responsible for delivering exceptional customer experiences to current and potential customers. This role requires effective communication skills and a strong knowledge of banking products and services.

Key Responsibilities
  • Develop and maintain relationships with customers to understand their financial needs and provide tailored solutions.
  • Stay up-to-date on banking products and services to effectively communicate their benefits to customers.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals.
  • Provide excellent customer service to ensure customer loyalty and retention.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic knowledge of banking products and services.
  • Ability to learn and grow with the company.


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