Food Service Associate

2 weeks ago


Erie, Pennsylvania, United States PID LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Runner to join our team at PID LLC. As a Food Runner, you will play a critical role in ensuring the smooth operation of our dining room, providing exceptional service to our guests, and maintaining a clean and organized work environment.

Key Responsibilities
  • Clear and reset tables to ensure a clean and inviting dining experience for our guests.
  • Stock dinnerware and supplies to maintain a well-stocked and efficient service area.
  • Provide water and bread service to tables, ensuring that our guests receive prompt and attentive service.
  • Replenish soda bags and other supplies as needed to maintain a fully stocked service area.
  • Polish silverware to the highest standards of quality and presentation.
  • Maintain a sanitized and organized work area, replenishing items as assigned to ensure a smooth and efficient service experience.
  • Expedite food to tables to ensure that our guests receive their meals in a timely manner.
  • Carry food from the production line to the guest table, ensuring that our guests receive their meals with a smile.
  • Serve guests by following the pivot point method, providing exceptional service and ensuring that our guests feel valued and appreciated.
  • Retrieve additional items for guests in a professional and courteous manner.
  • Use Safe Food Handling practices at all times to ensure the health and safety of our guests.
  • Maintain a thorough knowledge of menu items, including features and specials.
  • Communicate with management in a timely and effective manner to ensure that any guest compliments or complaints are addressed promptly.
  • Perform cleaning duties in both the front and back of the house to maintain a clean and organized work environment.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and maintain a high level of attention to detail. You will also need to be physically able to lift up to 30 pounds and stand for extended periods of time.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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