Customer Service Representative

7 days ago


Silver Spring, Maryland, United States State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager. As a key member of our State Farm Agent team, you will play a critical role in providing exceptional customer service and support to our clients.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on meeting sales goals and quotas.
  • Collaborate with the team to achieve business objectives and drive growth.
Requirements
  • Sales experience, preferably in outside sales or inside sales, retail sales, or telemarketing.
  • Successful track record of meeting sales goals and quotas.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • Strong communication and interpersonal skills, with the ability to effectively relate to customers and build strong relationships.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
What We Offer
  • Competitive salary and commission/bonus structure.
  • Group life insurance benefits.
  • 401K plan.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and have a passion for delivering exceptional customer service, please submit your application. We look forward to reviewing your qualifications and discussing this opportunity further.



  • Silver Spring, Maryland, United States THE LEISURE WORLD OF MARYLAND CORPORATION Full time

    Job Title: Customer Service RepresentativeLeisure World of Maryland Corporation is seeking a full-time Customer Service Representative to provide exceptional service to our residents and vendors.Key Responsibilities:Process in-person, phone, and written requests for services in a timely and efficient manner.Generate initial work orders and schedules...


  • Silver Spring, Maryland, United States The Harbor Bank of Maryland Full time

    Job Title: Customer Service Representative/TellerJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team at The Harbor Bank of Maryland. As a key member of our Branch Administration team, you will be responsible for providing exceptional customer service, handling a variety of customer...


  • Silver Spring, Maryland, United States Leisure World of Maryland Corporation Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Leisure World of Maryland Corporation. As a key member of our Physical Properties Department, you will be responsible for providing exceptional service to our residents, vendors, and internal...


  • Silver Spring, Maryland, United States THE LEISURE WORLD OF MARYLAND CORPORATION Full time

    Job Title: Customer Service RepresentativeLeisure World of Maryland Corporation is seeking a full-time Customer Service Representative to provide exceptional service to our residents. The ideal candidate will have one or more years of experience in Customer Service and possess excellent communication skills.Key Responsibilities:Process in-person, phone, and...


  • Silver Spring, Maryland, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Silver Spring, Maryland, United States Leisure World of Maryland Full time

    Job Title: Customer Service RepresentativeLeisure World of Maryland Corporation is seeking a full-time Customer Service Representative to process requests, prepare initial work orders, generate invoices, and receive payments for maintenance and repair services performed by the various trades within the Physical Properties Department.Key...


  • Silver Spring, Maryland, United States THE LEISURE WORLD OF MARYLAND CORPORATION Full time

    Job Title: Customer Service RepresentativeLeisure World of Maryland Corporation is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Physical Properties Department, you will be responsible for processing requests, preparing work orders, generating invoices, and receiving payments for maintenance and repair...


  • Silver Spring, Maryland, United States Levine Music Full time

    {"title": "Customer Service Representative", "content": "Join Our Team at Levine MusicLevine Music is a vibrant community where music lovers of all ages come together to learn, grow, and thrive. As a Customer Service Representative, you will be the face of our organization, providing exceptional support to our customers and staff.Key Responsibilities:Provide...


  • Silver Spring, Maryland, United States Clark Creative Solutions LLC Full time

    Job Title: Call Center RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for delivering exceptional customer service and support to our clients.Responsibilities:Respond to incoming calls from customers and provide...


  • Silver Spring, Maryland, United States Spectrum Ventures Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Spectrum Ventures. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesDevelop and execute...


  • Silver Spring, Maryland, United States THE LEISURE WORLD OF MARYLAND CORPORATION Full time

    Job Title: Customer Service RepresentativeFull-Time position - 40 hours per weekSalary: $19.50 per hourBenefits: Medical, Dental, Vision, Life, LTD, and 401(k)Schedule: Monday - Friday 8:00 am - 4:30 pmJob SummaryThe Leisure World of Maryland Corporation is seeking a Customer Service Representative to process requests, prepare initial work orders, generate...


  • Silver Spring, Maryland, United States Clark Creative Solutions LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming calls from customers and provide assistance with...


  • Silver Spring, Maryland, United States Christian Durand - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.ResponsibilitiesUtilize a...


  • Silver Spring, Maryland, United States ROCS Grad Staffing Full time

    Job Summary: As a Call Center Representative at ROCS Grad Staffing, you will be responsible for delivering exceptional customer service by engaging with customers, providing information, and resolving issues effectively.Key Responsibilities:Respond to incoming calls and assist customers with inquiries regarding products and services.Accurately document...


  • Silver Spring, Maryland, United States DARCARS Automotive Group Full time

    About the Role:As a Receptionist at DARCARS Automotive Group, you will be the first point of contact for customers and must represent the dealership in a professional and friendly manner at all times. Your role will involve greeting customers, responding to their inquiries, and providing exceptional customer service.Key Responsibilities:• Greet customers...


  • Silver Spring, Maryland, United States Torchy's Tacos Full time

    About Us:Torchy's Tacos is a fast-paced, high-volume restaurant that prides itself on providing a Damn Good customer service experience for our guests.Job Summary:We are seeking a Customer Service Representative to join our Front of House Team. As a Customer Service Representative, you will be the face of Torchy's Tacos to our guests, providing a welcoming...


  • Silver Spring, Maryland, United States Harbor Bank of MD Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative/Teller to join our team at Harbor Bank of MD. As a key member of our Branch Administration team, you will be responsible for providing exceptional customer service and handling a variety of banking transactions.Key ResponsibilitiesCustomer Service: Provide professional and courteous...


  • Silver Spring, Maryland, United States HZ LM Casual Foods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at HZ LM Casual Foods. As a Cashier, you will be responsible for providing exceptional customer service, operating a point of sale system, and maintaining a clean and safe environment.Key ResponsibilitiesAct as a front-line customer service...


  • Silver Spring, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, while being a trusted and loved local food retailer in our community.Job SummaryWe are seeking a skilled and...


  • Silver Spring, Maryland, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...