Customer Service Specialist

2 weeks ago


Palmyra, Illinois, United States Dollar General Full time
About Our Company

Dollar General is a leading retailer with a commitment to customer satisfaction and employee well-being.

Job Role

This Customer Service Specialist will play a key role in providing an excellent customer experience, maintaining store appearance, and supporting the team to meet sales targets.

Main Responsibilities:
  • Deliver exceptional customer service through effective communication and problem-solving.
  • Manage cash handling procedures, maintain accurate records, and adhere to company policies.
  • Contribute to visual merchandising and display maintenance.
  • Support team members in achieving sales goals and improving customer satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Basic math skills and familiarity with cash handling procedures.
  • Willingness to learn and adapt to new situations.
  • Ability to lift up to 40 pounds and stand for extended periods.
Benefits:

New Hire Starting Pay: $14.50 - $14.75 per hour



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