Director of Service Excellence

5 days ago


Richardson, Texas, United States L&S Mechanical Full time

L&S Mechanical is a fast-paced and dynamic company that values innovation, teamwork, and customer satisfaction. As a Director of Service, you will play a critical role in shaping the company's service strategy and driving business growth. You will lead a team of trade and customer service managers, develop and implement data-informed practices, and collaborate with other division heads to achieve business objectives.

To succeed in this role, you will need a strong background in leadership and management, excellent communication and interpersonal skills, and the ability to analyze complex data and make informed decisions. A bachelor's degree and at least 5 years of experience in the home services industry are preferred but not required.

A competitive estimated salary for this position is $140,000 - $170,000 per year, depending on experience. The company offers a comprehensive benefits package, including medical, dental, and vision insurance, FSA with debit card, 401(k) employer match, paid vacation, PTO, and paid holidays.



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