Quality Assurance Manager
3 weeks ago
The Quality Assurance Manager is responsible for leading the quality assurance team, overseeing food safety and quality programs, and laboratory activities at Utah Flour Milling (UFM). This role requires strong leadership and communication skills to ensure compliance with FSMA requirements, GFSI standards, and food safety principles.
Key Responsibilities:- Implement and monitor programs and standards to ensure safe and efficient laboratory activities, production of quality and safe food products, and compliance with government regulations and customer requirements.
- Manage and communicate wheat/flour quality changes to sales/customer, including new crop transition management.
- Provide leadership and direction to HACCP and Food Defense audit teams and provide feedback to Plant Management team. Investigate all non-conformance issues in the plant resulting from customer complaints and/or audits and provide appropriate reports and follow-ups in a timely manner.
- Report supplier performance to ensure compliance with internal and customer specifications.
- Serve as the main contact person for third-party food safety and GMP audits.
- Monitor laboratory testing to ensure customer satisfaction.
- Aid with R&D test runs and other projects, documents, and reports on laboratory processes.
- Develop and maintain effective relationships with regulatory agencies, customers, and other stakeholders within the organization.
- Engage in continuous improvement efforts to increase the quality and consistency of all products and processes.
- Operate in accordance with health, safety, and fire prevention regulations and practices.
- Manage and ensure the integrity of measuring, weighing, and calibration of laboratory instruments. Ensure that their calibration, maintenance, and certifications, were applicable, are current.
- Bachelor's Degree in Food Science or equivalent experience, food process engineering, or appropriate biological sciences. Experience with GFSI Scheme a plus.
- Three to five (3-5) years of leadership experience in quality assurance, quality control, and food safety, in the food industry.
- Experience leading 3rd-party, certifying body, and regulatory audits.
- Preventative controls for Food Safety Qualified Individual (PCQI Certified).
- Three to five years' experience with HACCP/Quality Assurance Programs.
- Two to five years' experience in a milling environment, knowledge of wheat, and other grains.
- Ability to manage an hourly staff and interface with various levels of management.
- Ability to read, analyze, and interpret general food industry periodicals, professional journals, and government regulations.
- Ability to produce reports, business correspondence, and procedure manuals. Read, write, and speak English fluently. Fluent in Spanish a plus.
- Intermediate or above knowledge of Microsoft Word, Excel, and PowerPoint software programs. Proficient in use of various "mainframe" data management systems and protocols.
- Ability to resolve practical problems and deal with a variety of variables.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to calculate figures, analyze financial reports, determine processing rates work with percentages and fractional calculations.
- Strong knowledge of food GMP's, SOP's, HACCP/food safety, regulatory, and environmental monitoring guidelines.
- Experience with Organic, Kosher, and Gluten-Free certification and compliance.
- Ability to lift and/or carry up to 50 lbs. as required.
- Ability to meet attendance guidelines.
- Ability to maintain an effective working relationship with all internal and external contacts.
- Understanding of basic principles of the GFSI programs and other food safety policies/procedures.
- Extreme climate or climate variation.
- Heat up to 110 degrees and as low as 10 degrees.
- Rotating and oscillating equipment.
- Exposure to manufacturing equipment hazards, especially forklifts.
- Standing and walking on concrete floor.
- Able to work in a gluten-containing environment.
- Processing and laboratory chemicals
- Medical Insurance (first day of the month after start date)
- Health Savings, and or Flexible Spending Account
- Dental Insurance
- Vision Insurance
- Life Insurance and AD&D, Employer Paid
- Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Accident Insurance, Optional
- Critical Illness Insurance, Optional
- 401K, Employer Match
- PTO & Vacation Pay
- 9 Paid Holidays
- Company Product Discounts
- Tuition Reimbursement, up to $5,000.00 per calendar year
- Maternity/Paternity/Adoption Leave
- Company Incentive Plan
- Bereavement Pay
- Relocation Available
Utah Flour Milling is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information, and/or any other characteristic or status protected by national, federal, state, or local law.
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