Residential Program Manager

1 week ago

Providence, Rhode Island, United States The City of Providence Full time
Job Description

FSRI is seeking a dedicated and compassionate Residential Program Manager to lead our LGBTQ+ Youth Living Program.


Position Summary:

The Residential Program Manager will oversee the daily operations of our semi-independent living program for 5 youth aged 16-21 who identify as part of the LGBTQ+ community. The successful candidate will promote a welcoming and healing environment, working collaboratively with the Assistant Manager and management team to ensure safety, stability, and professional guidance to staff and residents.

This role requires strong leadership skills to supervise TST Milieu Counselors in the residential treatment setting. The Residential Program Manager will have a positive demeanor, integrity, empathy, nonjudgmental attitude, and cultural sensitivity to the program's needs.

Key Responsibilities:

  • Monitor residential program with maintaining Trauma Systems Therapy (TST) in the milieu setting.
  • Supervise program staff, program budget, staff scheduling, program purchases, strategic planning, and assure the safety, nurturance, and care of the residents.
  • Ensure compliance of all required trainings for all program staff in accordance with agency/state regulations.
  • Provide direct care to residents and develop and facilitate daily groups and activities for youth in the program.

Qualifications:

  • Bachelor's degree in human services required.
  • Minimum of two (2) years supervisory experience.
  • Willingness and capability to work flexible hours including evenings and weekends as scheduled and on-call responsibilities.
  • Knowledge of and sensitivity to cultural, ethnic, racial, and socioeconomic issues.
  • Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint.
  • Excellent communication skills.
  • Requires current driver's license, reliable transportation with a minimum of 3 seats in addition to the driver's seat and proof of automobile insurance.
  • Bilingual skills are compensated by an additional 6%, above base pay.

Physical Requirements:

  • Ability to travel to and from community locations and residential site locations.
  • Ability to utilize a computer and Electronic Medical Record to complete documentation.
  • Ability to lift up to 20lbs.
  • Ability to communicate effectively.
  • Ability to push or pull 10lbs or more.
  • Ability to pick up 10lbs or more.
  • Ability to be trained in and implement de-escalation techniques utilizing Handle with Care when necessary.

We offer our employees a comprehensive benefits package that includes health, dental, and work-life benefits.

About Us:

Family Service of Rhode Island (FSRI) is a statewide organization with a 130-year track record of success in improving the health and well-being of children and families across our state.

We are passionate about our mission to advance equity, opportunity, and hope across all communities – we succeed by lifting others.

FSRI's diverse and inclusive teams, working across Health, Healing, Home, and Hope pillars, are experts in their fields – every day designing and delivering cutting-edge strategies to save and improve lives.

We provide services statewide, and currently operate in 3 locations in Providence and in 4 locations in East Providence, Smithfield, and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree, and language ability.

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