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Community Health Worker Advocate Aurora Health
1 month ago
Join our team as a Community Health Worker CMC at Advocate Aurora Health, where you will play a vital role in improving the health and well-being of our patients.
About the Role:This is a full-time position that requires a high school diploma or equivalent and 2 years of experience in a related field. As a Community Health Worker, you will be responsible for providing intensive outreach efforts to patients, establishing relationships with patients and families, and providing general support and encouragement.
Key Responsibilities:- Conduct home visits or visits to other appropriate settings to an identified patient population.
- Establish relationships with patients/families and provide general support and encouragement.
- Conduct intake interviews with patients using established protocols and intake tools.
- Work with patients and their physicians to develop personal health action plans that are achievable.
- Assist patients in addressing challenges to care, including transportation, language, and family/social support.
- Schedule appointments and perform reminders for patients, ensuring appropriate resources are available for attending appointments.
- Follow-up with patients by letter, phone call, text, or home visit on missed appointments or referrals.
- Assist patients with comprehension of health insurance eligibility, benefits, and navigation.
- Educate patients on self-care, healthful living, setting and achieving goals, using/reinforcing SUHI's clinical education protocols, APP's evidence-based tools, or other evidence-based tools.
- Refer patients to community-based resources to adhere to physician recommendations.
- Alert APP clinical team on patient needs, concerns, and interests, ensuring continuity of care.
- High school diploma or equivalent.
- 2 years of experience in a related field.
- Good communication skills.
- Ability to work as a team member.
- Competent computer skills, including keyboarding and database entry.
- Good organizational skills.
- Ability to handle difficult calls and maintain professional conduct.
- Willingness to be flexible with job responsibilities.
This position requires the ability to sustain a full-time, 40-hour work schedule. The ideal candidate will be able to navigate city driving and find specific residences, hold a valid and active driver's license, and have access to a vehicle that meets daily task requirements with proof of active and lawful car insurance.
Familiarity with and experience working in Chicago's South and Southwest communities is a plus. The successful candidate will have a passion for and dedication to working with community members, excellent phone mannerisms, and the ability to effectively engage conversation, motivate, and engage patients to participate in our program.
