Dental Department Manager

4 weeks ago


Kansas City, Kansas, United States Swope Health Services Full time
Job Summary

We are seeking a highly skilled and experienced Dental Clinic Manager to join our team at Swope Health Services. As a key member of our dental department, you will be responsible for overseeing the daily operations of our clinic, ensuring the delivery of high-quality patient care, and promoting a positive and productive work environment.

Key Responsibilities
  1. Evaluate and improve the quality and effectiveness of dental practice operations in collaboration with the Department Chair.
  2. Collaborate with Clinic Director and/or Department Chair to support and coordinate patient flow and care delivery.
  3. Coordinate and monitor the provision of safe and effective clinical support practices that meet patient needs.
  4. Communicate effectively to resolve conflicts and promote a cohesive multidisciplinary team.
  5. Identify learning needs of dental assistants and develop plans for individual associates and/or department as warranted.
  6. Maintain clinical knowledge, competence, and demonstrate leadership through professional development.
  7. Supervise and evaluate clinical support staff, including annual performance reviews, employment actions, training, and scheduling.
  8. Ensure the implementation and administration of policies and procedures of the dental department and the health center.
  9. Manage inventory of clinic supplies, including ordering and verifying supplies received following established protocols.
  10. Evaluate patient satisfaction and respond to complaints in collaboration with the Department Chair.
  11. Establish processes to monitor, prevent, and eliminate clinical risk exposure in the Dental Department.
  12. Lead and encourage continuous quality improvement activities within Dental Services.
  13. Perform all duties authorized to dental auxiliaries, including charting, radiographs, and expanded functions approved by state law.
Qualifications and Experience
  • Minimum of five years in the dental industry, preferably in a general dental practice setting.
  • One or more years of experience in management/leadership and clinic administration.
  • Knowledge of best practices in dental practice management, including delivery of quality, comprehensive, and efficient dental care.
  • Basic knowledge of dental supplies and ordering/management of such supplies.
  • Proficient in the use of MS Office products and experience with Electronic Medical Record systems.
  • Ability to manage multiple responsibilities and emergency situations successfully.
  • Supervisory skills that support team building, a positive work environment, and support of the organization's mission.

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