Financial Services Coordinator

1 week ago


Phoenix, Arizona, United States El Dorado Springs Full time
About the Role

We are seeking a skilled Financial Counselor to join our team at El Dorado Springs, a behavioral health facility owned and operated by Lifepoint Behavioral Health. As a Financial Counselor, you will play a critical role in providing guidance to patients on their financial responsibilities related to our services.


Key Responsibilities:


  • Assess patients' financial ability and determine their ability to pay
  • Advise patients on insurance benefits and explain financial liability
  • Collect payment, negotiate payment arrangements, and secure financing
  • Verify insurance benefits and maintain knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria
  • Explore patients' financial circumstances to ensure fair and reasonable repayment terms

Requirements

To be successful in this role, you will need:


  • A high school diploma or equivalent
  • Previous experience in healthcare collections or a related field
  • A valid driver's license (preferred)

Additionally, you may be required to work flexible hours and overtime, and complete Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.



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