Customer Service Ambassador

6 days ago


Dallas, Texas, United States Inside & Out Maintenance LLC Full time
Job Overview

We are seeking a highly skilled Customer Service Ambassador to join our team at Inside & Out Maintenance LLC. This role plays a crucial part in delivering exceptional customer experiences for our hotel guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Welcome and assist guests with inquiries and requests
  • Manage check-ins and check-outs efficiently, ensuring accuracy and courtesy
  • Provide valuable insights into hotel facilities, services, and local attractions
  • Maintain accurate records and adhere to established hotel policies and procedures
  • Collaborate with other departments to meet guest demands
  • Ensure the lobby area and front desk remain clean, tidy, and well-maintained
Requirements and Qualifications:
  • Prior experience as a Front Desk Agent or similar role in a hotel setting is desired
  • Outstanding communication and interpersonal skills are essential
  • Demonstrated ability to multitask and organize tasks effectively
  • Proficiency in hotel reservation software (e.g., Lightspeed)
  • Familiarity with local attractions and amenities to offer informed assistance
  • Flexibility to work varied shifts, including evenings, weekends, and holidays


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